We want your storage experience to be simple and stress-free. Below are answers to the most commonly asked questions about our facility, units, access, and policies. If you don’t see your question here, our team is always happy to help.
Whether you’re packing up a home, relocating a business, or organizing storage, we have the essentials you need—when you need them.
We offer a variety of unit sizes to accommodate everything from a few boxes to the contents of an entire home or business. Our team can help you choose the right size for your needs.
Yes. Temperature-controlled units are available to help protect sensitive items such as furniture, electronics, documents, and valuables from extreme temperatures and humidity.
Yes. Tenants have access 24/7 at each facility. Each facility also has an on-site self-service kiosk to assist with payments and leasing needs outside of normal business hours.
Renting is quick and easy. You can rent a unit in person or use our 24-hour on-site kiosk to select a unit, complete paperwork, and make payments at any time.
Absolutely. Our facility is fenced and gated, equipped with security cameras, and designed to provide a safe, secure environment for your belongings.
You may bring your own lock, or ask our team about locks available for purchase on-site.
Yes. We offer a variety of moving supplies including boxes, tape, bubble wrap, mattress covers, and other packing essentials—available right at our facility.
Yes. We offer outdoor storage options for cars, RVs, boats, trailers, and other vehicles. Availability may vary.
Yes. Drive-up access units are available, making loading and unloading fast and convenient.
Yes. Our ground-floor units provide easy, walk-in access—no stairs or elevators required.
For safety reasons, hazardous materials, flammable items, explosives, perishable goods, and illegal items are not permitted. Contact us if you have questions about specific items.
Yes. Many of our customers use Secured Self Storage for business storage, including inventory, tools, equipment, and records.
Storage is offered on a month-to-month basis, giving you flexibility to store for as long—or as short—as you need.
Yes. Complimentary dollies and handcarts are available to make moving items into and out of your unit easier.
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
Our friendly staff is always available to help you select the right unit and answer any questions you may have.
We recommend insuring your items. Check with your homeowners or renters insurance to determine if they cover your items. If not, you can obtain insurance at the time of your rental.
Our facility is fully fenced, gated, and under 24-hour video surveillance.
We are open six days a week to serve you (excluding major holidays). Each store location has unique office hours, so please check the hours posted on the location that you choose for your storage needs.
We provide flexible month-to-month lease options. Store with us short or long-term.
We’re here to help. Contact Secured Self Storage today or stop by our facility to speak with a team member.
Secure storage. Simple access. Peace of mind.